Our Customer Services Department is open Monday to Friday, 9am to 5.30pm to help you with any queries you may have.
Phone: 0333 123 2312- call are charged at local rate (5p per min) for both land lines and UK mobile phones.
By Post: Acorn DVD 55 Drury Lane London WC2B 5SQ
Alternatively, click here to contact us.
Features and Benefits
We are quite unique in that we actually license and manufacture most of the DVD products we sell and therefore we are able to give you many benefits from obtaining the latest releases early to exclusive titles not available from anyone else.
At the centre of our company is our customer service team who work in our Head Office in London and can help you with any problem you may have straight away.
Our Company is based in the UK and if you telephone us, your call is answered by a real person in the UK, we do not use or like automated answering machines.
We are committed to provide you with the best possible customer service and are happy to help with any enquiries you may have, so please send an email, telephone or write to us.
If you email us with a problem we will endeavour to answer your enquiry within 24 hours between Monday to Friday.
However, in exceptionally busy periods, we may take slightly longer to respond.
If you prefer to order over the telephone you can do so 24 hours a day, 365 days a year on 0333 123 2312 - call are charged at local rate (5p per min) for both land lines and UK mobile phones.